Problems With Microsoft Remote Desktop For Mac

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Problems With Microsoft Remote Desktop For Mac

I'm attempting to connect from my Mac to a PC on my local network via Microsoft Remote Desktop Connection. Remote Desktop Connection from Mac to PC Does Not. On the device you want to connect to, open Settings. Select System and then Remote Desktop. Use the slider to enable Remote Desktop. In general, it's best to keep the PC awake and discoverable to facilitate connections. Click Show settings to go to the power settings for your PC, where you can change this setting.

Apple Remote Desktop lets you manage multiple Mac computers across your network. Mac computers managed by Apple Remote Desktop receive updates to the Apple Remote Desktop Client software along with macOS updates.

Apple Remote Desktop requires macOS 10.14.6 or later.

What's new in Apple Remote Desktop 3.9.3

  • Bug fixes and performance improvements
  • Support for Dark Mode

What's new in Apple Remote Desktop 3.9

This update improves the overall stability of Apple Remote Desktop and includes the following specific changes:

  • Computer lists, complete with credentials, can be exported to an encrypted archive and restored to other viewers.
  • Improved security, with an optional compatibility option to support older clients in the Security tab of the Preferences panel.
  • Assistance cursors available via a custom toolbar item.
  • Support for the Touch Bar.
  • Admins can now connect to Macs running older versions of Apple Remote Desktop Client software without needing to make sure that Preferences > Security > 'Allow communications with older clients (less secure)' is turned on in the admin app. You must be running Apple Remote Desktop Client 3.9.2 or later on the Mac running Apple Remote Desktop.

What's new in Apple Remote Desktop Client 3.9.3

Apple Remote Desktop Client 3.9.3 is an update for any Mac that is viewed or controlled from the Remote Desktop app. It's available as an automatic software update for the following versions of these operating systems:

  • macOS Sierra 10.12.2 or later
  • OS X El Capitan 10.11.6
  • OS X Yosemite 10.10.5

This update is recommended for all Apple Remote Desktop users. It addresses issues related to compatibility, reliability and usability.

About Apple Remote Desktop Client 3.9.2

This update addresses issues related to reliability, usability and compatibility, and includes the following specific change:

  • When controlling a client Mac, you can now authenticate with a user’s long name instead of just the short name.
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We regularly update the Remote Desktop client for macOS, adding new features and fixing issues. Here's where you'll find the latest updates.

If you encounter any issues, you can always contact us by navigating to Help > Report an Issue.

Updates for version 10.3.9

Date published: 4/6/20

In this release we've made some changes to improve interoperability with the Windows Virtual Desktop service. In addition, we've included the following updates:

  • Control+Option+Delete now triggers the Ctrl+Alt+Del sequence (previously required pressing the Fn key).
  • Fixed the keyboard mode notification color scheme for Light mode.
  • Addressed scenarios where connections initiated using the GatewayAccessToken RDP file property didn't work.

Note

This is the last release that will be compatible with macOS 10.12.

Updates for version 10.3.8

Date published: 2/12/20

It's time for our first release of 2020!

With this update, you can switch between Scancode (Ctrl+Command+K) and Unicode (Ctrl+Command+U) modes when entering keyboard input. Unicode mode allows extended characters to be typed using the Option key on a Mac keyboard. For example, on a US Mac keyboard, Option+2 will enter the trademark (™) symbol. You can also enter accented characters in Unicode mode. For example, on a US Mac keyboard, entering Option+E and the 'A' key at the same time will enter the character 'á' on your remote session.

Other updates in this release include:

  • Cleaned up the workspace refresh experience and UI.
  • Addressed a smart card redirection issue that caused the remote session to stop responding at the sign-in screen when the 'Checking Status' message appeared.
  • Reduced time to create temporary files used for clipboard-based file copy and paste.
  • Temporary files used for clipboard file copy and paste are now deleted automatically when you exit the app, instead of relying on macOS to delete them.
  • PC bookmark actions are now rendered at the top-right corner of thumbnails.
  • Made fixes to address issues reported through crash telemetry.

Updates for version 10.3.7

Date published: 1/6/20

In our final update of the year, we fine-tuned some code and fixed the following behaviors:

  • Copying things from the remote session to a network share or USB drive no longer creates empty files.
  • Specifying an empty password in a user account no longer causes a double certificate prompt.

Updates for version 10.3.6

Date published: 1/6/20

In this release, we addressed an issue that created zero-length files whenever you copied a folder from the remote session to the local machine using file copy and paste.

Updates for version 10.3.5

Date published: 1/6/20

We made this update with the help of everyone who reported issues. In this version, we've made the following changes:

  • Redirected folders can now be marked as read-only to prevent their contents from being changed in the remote session.
  • We addressed a 0x607 error that appeared when connecting using RPC over HTTPS RD Gateway scenarios.
  • Fixed cases where users were double-prompted for credentials.
  • Fixed cases where users received the certificate warning prompt twice.
  • Added heuristics to improve trackpad-based scrolling.
  • The client no longer shows the 'Saved Desktops' group if there are no user-created groups.
  • Updated UI for the tiles in PC view.
  • Fixes to address crashes sent to us via application telemetry.

Note

In this release, we now accept feedback for the Mac client only through UserVoice.

Updates for version 10.3.4

Date published: 11/18/19

We've been hard at work listening to your feedback and have put together a collection of bug fixes and feature updates.

  • When connecting via an RD Gateway with multifactor authentication, the gateway connection will be held open to avoid multiple MFA prompts.
  • All the client UI is now fully keyboard-accessible with Voiceover support.
  • Files copied to the clipboard in the remote session are now only transferred when pasting to the local computer.
  • URLs copied to the clipboard in the remote session now paste correctly to the local computer.
  • Scale factor remoting to support Retina displays is now available for multimonitor scenarios.
  • Addressed a compatibility issue with FreeRDP-based RD servers that was causing connectivity issues in redirection scenarios.
  • Addressed smart card redirection compatibility with future releases of Windows 10.
  • Addressed an issue specific to macOS 10.15 where the incorrect available space was reported for redirected folders.
  • Published PC connections are represented with a new icon in the Workspaces tab.
  • 'Feeds' are now called 'Workspaces,' and 'Desktops' are now called 'PCs.'
  • Fixed inconsistencies and bugs in user account handling in the preferences UI.
  • Lots of bug fixes to make things run smoother and more reliably.

Updates for version 10.3.3

Date published: 11/18/19

We've put together a feature update and fixed bugs for the 10.3.3 release.

First, we've added user defaults to disable smart card, clipboard, microphone, camera, and folder redirection:

  • ClientSettings.DisableSmartcardRedirection
  • ClientSettings.DisableClipboardRedirection
  • ClientSettings.DisableMicrophoneRedirection
  • ClientSettings.DisableCameraRedirection
  • ClientSettings.DisableFolderRedirection

Next, the bug fixes:

  • Resolved an issue that was causing programmatic session window resizes to not be detected.
  • Fixed an issue where the session window contents appeared small when connecting in windowed mode (with dynamic display enabled).
  • Addressed initial flicker that occurred when connecting to a session in windowed mode with dynamic display enabled.
  • Fixed graphics mispaints that occurred when connected to Windows 7 after toggling fit-to-window with dynamic display enabled.
  • Fixed a bug that caused an incorrect device name to be sent to the remote session (breaking licensing in some third-party apps).
  • Resolved an issue where remote app windows would occupy an entire monitor when maximized.
  • Addressed an issue where the access permissions UI appeared underneath local windows.
  • Cleaned up some shutdown code to ensure the client closes more reliably.

Updates for version 10.3.2

Date published: 11/18/19

Microsoft Exchange Server 2016, Exchange Server 2013, Exchange Server 2010, or Exchange Online. Note that touch features are optimized for use with Windows 10, Windows 8.1, or Windows 8.Product functionality and graphics may vary based on your system configuration. Microsoft office professional plus 2013 para mac gratis. Some features may require additional or advanced hardware or server connectivity.Certain advanced functionality may require connectivity to:.

In this release, we fixed a bug that made the display low resolution while connecting to a session

Updates for version 10.3.1

Date published: 11/18/19

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We've put together some fixes to address regressions that managed to sneak into the 10.3.0 release.

  • Addressed connectivity issues with RD Gateway servers that were using 4096-bit asymmetric keys.
  • Fixed a bug that caused the client to randomly stop responding when downloading feed resources.
  • Fixed a bug that caused the client to crash while opening.
  • Fixed a bug that caused the client to crash while importing connections from Remote Desktop, version 8.

Updates for version 10.3.0

Date published: 8/27/19

It's been a few weeks since we last updated, but we've been hard at work during that time. Version 10.3.0 brings some new features and lots of under-the-hood fixes.

  • Camera redirection is now possible when connecting to Windows 10 1809, Windows Server 2019 and later.
  • On Mojave and Catalina we've added a new dialog that requests your permission to use the microphone and camera for device redirection.
  • The feed subscription flow has been rewritten to be simpler and faster.
  • Clipboard redirection now includes the Rich Text Format (RTF).
  • When entering your password you have the option to reveal it with a 'Show password' checkbox.
  • Addressed scenarios where the session window was jumping between monitors.
  • The Connection Center displays high resolution remote app icons (when available).
  • Cmd+A maps to Ctrl+A when Mac clipboard shortcuts are being used.
  • Cmd+R now refreshes all of your subscribed feeds.
  • Added new secondary click options to expand or collapse all groups or feeds in the Connection Center.
  • Added a new secondary click option to change the icon size in the Feeds tab of the Connection Center.
  • A new, simplified, and clean app icon.

Updates for version 10.2.13

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Date published: 5/8/2019

  • Fixed a hang that occurred when connecting via an RD Gateway.
  • Added a privacy notice to the 'Add Feed' dialog.

Updates for version 10.2.12

Date published: 4/16/2019

  • Resolved random disconnects (with error code 0x904) that took place when connecting via an RD Gateway.
  • Fixed a bug that caused the resolutions list in application preferences to be empty after installation.
  • Fixed a bug that caused the client to crash if certain resolutions were added to the resolutions list.
  • Addressed an ADAL authentication prompt loop when connecting to Windows Virtual Desktop deployments.

Updates for version 10.2.10

Date published: 3/30/2019

  • In this release we addressed instability caused by the recent macOS 10.14.4 update. We also fixed mispaints that appeared when decoding AVC codec data encoded by a server using NVIDIA hardware.

Updates for version 10.2.9

Date published: 3/6/2019

  • In this release we fixed an RD gateway connectivity issue that can occur when server redirection takes place.
  • We also addressed an RD gateway regression caused by the 10.2.8 update.

Updates for version 10.2.8

Date published: 3/1/2019

  • Resolved connectivity issues that surfaced when using an RD Gateway.
  • Fixed incorrect certificate warnings that were displayed when connecting.
  • Addressed some cases where the menu bar and dock would needlessly hide when launching remote apps.
  • Reworked the clipboard redirection code to address crashes and hangs that have been plaguing some users.
  • Fixed a bug that caused the Connection Center to needlessly scroll when launching a connection.

Updates for version 10.2.7

Date published: 2/6/2019

  • In this release we addressed graphics mispaints (caused by a server encoding bug) that appeared when using AVC444 mode.

Updates for version 10.2.6

Date published: 1/28/2019

  • Added support for the AVC (420 and 444) codec, available when connecting to current versions of Windows 10.
  • In Fit to Window mode, a window refresh now occurs immediately after a resize to ensure that content is rendered at the correct interpolation level.
  • Fixed a layout bug that caused feed headers to overlap for some users.
  • Cleaned up the Application Preferences UI.
  • Polished the Add/Edit Desktop UI.
  • Made lots of fit and finish adjustments to the Connection Center tile and list views for desktops and feeds.

Note

There is a bug in macOS 10.14.0 and 10.14.1 that can cause the '.com.microsoft.rdc.application-data_SUPPORT/_EXTERNAL_DATA' folder (nested deep inside the ~/Library folder) to consume a large amount of disk space. To resolve this issue, delete the folder content and upgrade to macOS 10.14.2. Note that a side-effect of deleting the folder contents is that snapshot images assigned to bookmarks will be deleted. These images will be regenerated when reconnecting to the remote PC.

Updates for version 10.2.4

Date published: 12/18/2018

  • Added dark mode support for macOS Mojave 10.14.
  • An option to import from Microsoft Remote Desktop 8 now appears in the Connection Center if it is empty.
  • Addressed folder redirection compatibility with some third-party enterprise applications.
  • Resolved issues where users were getting a 0x30000069 Remote Desktop Gateway error due to security protocol fallback issues.
  • Fixed progressive rendering issues some users were experiencing with fit to window mode.
  • Fixed a bug that prevented file copy and paste from copying the latest version of a file.
  • Improved mouse-based scrolling for small scroll deltas.

Updates for version 10.2.3

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Date published: 11/06/2018

  • Added support for the 'remoteapplicationcmdline' RDP file setting for remote app scenarios.
  • The title of the session window now includes the name of the RDP file (and server name) when launched from an RDP file.
  • Fixed reported RD gateway performance issues.
  • Fixed reported RD gateway crashes.
  • Fixed issues where the connection would hang when connecting through an RD gateway.
  • Better handling of full-screen remote apps by intelligently hiding the menu bar and dock.
  • Fixed scenarios where remote apps remained hidden after being launched.
  • Addressed slow rendering updates when using 'Fit to Window' with hardware acceleration disabled.
  • Handled database creation errors caused by incorrect permissions when the client starts up.
  • Fixed an issue where the client was consistently crashing at launch and not starting for some users.
  • Fixed a scenario where connections were incorrectly imported as full-screen from Remote Desktop 8.

Updates for version 10.2.2

Date published: 10/09/2018

  • A brand new Connection Center that supports drag and drop, manual arrangement of desktops, resizable columns in list view mode, column-based sorting, and simpler group management.
  • The Connection Center now remembers the last active pivot (Desktops or Feeds) when closing the app.
  • The credential prompting UI and flows have been overhauled.
  • RD Gateway feedback is now part of the connecting status UI.
  • Settings import from the version 8 client has been improved.
  • RDP files pointing to RemoteApp endpoints can now be imported into the Connection Center.
  • Retina display optimizations for single monitor Remote Desktop scenarios.
  • Support for specifying the graphics interpolation level (which affects blurriness) when not using Retina optimizations.
  • 256-color support to enable connectivity to Windows 2000.
  • Fixed clipping of the right and bottom edges of the screen when connecting to Windows 7, Windows Server 2008 R2 and earlier.
  • Copying a local file into Outlook (running in a remote session) now adds the file as an attachment.
  • Fixed an issue that was slowing down pasteboard-based file transfers if the files originated from a network share.
  • Addressed a bug that was causing to Excel (running in a remote session) to hang when saving to a file on a redirected folder.
  • Fixed an issue that was causing no free space to be reported for redirected folders.
  • Fixed a bug that caused thumbnails to consume too much disk storage on macOS 10.14.
  • Added support for enforcing RD Gateway device redirection policies.
  • Fixed an issue that prevented session windows from closing when disconnecting from a connection using RD Gateway.
  • If Network Level Authentication (NLA) is not enforced by the server, you will now be routed to the login screen if your password has expired.
  • Fixed performance issues that surfaced when lots of data was being transferred over the network.
  • Smart card redirection fixes.
  • Support for all possible values of the 'EnableCredSspSupport' and 'Authentication Level' RDP file settings if the ClientSettings.EnforceCredSSPSupport user default key (in the com.microsoft.rdc.macos domain) is set to 0.
  • Support for the 'Prompt for Credentials on Client' RDP file setting when NLA is not negotiated.
  • Support for smart card-based login via smart card redirection at the Winlogon prompt when NLA is not negotiated.
  • Fixed an issue that prevented downloading feed resources that have spaces in the URL.

Updates for version 10.2.1

Date published: 08/06/2018

  • Enabled connectivity to Azure Active Directory (AAD) joined PCs. To connect to an AAD joined PC, your username must be in one of the following formats: 'AzureADuser' or 'AzureADuser@domain'.
  • Addressed some bugs affecting the usage of smart cards in a remote session.

Updates for version 10.2.0

Date published: 07/24/2018

  • Incorporated updates for GDPR compliance.
  • MicrosoftAccountusername@domain is now accepted as a valid username.
  • Clipboard sharing has been rewritten to be faster and support more formats.
  • Copy and pasting text, images or files between sessions now bypasses the local machine's clipboard.
  • You can now connect via an RD Gateway server with an untrusted certificate (if you accept the warning prompts).
  • Metal hardware acceleration is now used (where supported) to speed up rendering and optimize battery usage.
  • When using Metal hardware acceleration we try to work some magic to make the session graphics appear sharper.
  • Got rid of some instances where windows would hang around after being closed.
  • Fixed bugs that were preventing the launch of RemoteApp programs in some scenarios.
  • Fixed an RD Gateway channel synchronization error that was resulting in 0x204 errors.
  • The mouse cursor shape now updates correctly when moving out of a session or RemoteApp window.
  • Fixed a folder redirection bug that was causing data loss when copy and pasting folders.
  • Fixed a folder redirection issue that caused incorrect reporting of folder sizes.
  • Fixed a regression that was preventing logging into an AAD-joined machine using a local account.
  • Fixed bugs that were causing the session window contents to be clipped.
  • Added support for RD endpoint certificates that contain elliptic-curve asymmetric keys.
  • Fixed a bug that was preventing the download of managed resources in some scenarios.
  • Addressed a clipping issue with the pinned connection center.
  • Fixed the checkboxes in the Display tab of the Add a Desktop window to work better together.
  • Aspect ratio locking is now disabled when dynamic display change is in effect.
  • Addressed compatibility issues with F5 infrastructure.
  • Updated handling of blank passwords to ensure the correct messages are shown at connect-time.
  • Fixed mouse scrolling compatibility issues with MapInfra Pro.
  • Fixed some alignment issues in the Connection Center when running on Mojave.

Microsoft Remote Desktop For Mac

Updates for version 10.1.8

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Date published: 05/04/2018

  • Added support for changing the remote resolution by resizing the session window!
  • Fixed scenarios where remote resource feed download would take an excessively long time.
  • Resolved the 0x207 error that could occur when connecting to servers not patched with the CredSSP encryption oracle remediation update (CVE-2018-0886).

Updates for version 10.1.7

Date published: 04/05/2018

  • Made security fixes to incorporate CredSSP encryption oracle remediation updates as described in CVE-2018-0886.
  • Improved RemoteApp icon and mouse cursor rendering to address reported mispaints.
  • Addressed issues where RemoteApp windows appeared behind the Connection Center.
  • Fixed a problem that occurred when you edit local resources after importing from Remote Desktop 8.
  • You can now start a connection by pressing ENTER on a desktop tile.
  • When you're in full screen view, CMD+M now correctly maps to WIN+M.
  • The Connection Center, Preferences, and About windows now respond to CMD+M.
  • You can now start discovering feeds by pressing ENTER on the **Adding Remote Resources*- page.
  • Fixed an issue where a new remote resources feed showed up empty in the Connection Center until after you refreshed.

Updates for version 10.1.6

Date published: 03/26/2018

  • Fixed an issue where RemoteApp windows would reorder themselves.
  • Resolved a bug that caused some RemoteApp windows to get stuck behind their parent window.
  • Addressed a mouse pointer offset issue that affected some RemoteApp programs.
  • Fixed an issue where starting a new connection gave focus to an existing session, instead of opening a new session window.
  • We fixed an error with an error message - you'll see the correct message now if we can't find your gateway.
  • The Quit shortcut (⌘ + Q) is now consistently shown in the UI.
  • Improved the image quality when stretching in 'fit to window' mode.
  • Fixed a regression that caused multiple instances of the home folder to show up in the remote session.
  • Updated the default icon for desktop tiles.