Microsoft Mouse Keeps Turning Off Mac Mojave
The rainbow-colored circle is a painful sight to see for Mac users. If you’re lucky it disappears in a few seconds, but more often it remains for minutes, leaving you helplessly locked out of the app or your whole Mac. Since it’s not always clear how to deal with with the wheeling cursor or what caused it in the first place, let’s break it all down. In this article we’ll take a look at what is the spinning beach ball, why and when it shows up, and what you can do about it.
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- Microsoft Mouse Keeps Turning Off Mac Mojave Lyrics
Nov 11, 2019 Once in a while, for no apparent reason, you may encounter the SPOD (Spinning Pinwheel of Death). It's that multicolored pinwheel mouse pointer that signifies a temporary delay while your Mac tries to figure something out. In this case, your Mac is trying to think but nothing happens, so the pinwheel keeps spinning, and spinning, and spinning. Oct 17, 2016 Enable Automatic Bluetooth Services. The first stop on the troubleshooting trail is the Services menu. Open your Windows start menu and type “Services” in the search box or hit WIN+R and type “services.msc” in the run dialog box to launch the Services menu.
What is a spinning color wheel?
Initially, it’s a system indicator. It’s official name is the Spinning Wait Cursor, not so official — the Spinning Beach Ball of Death or SBBOD. The ball signifies that your Mac cannot handle all the tasks given to it at this moment.
Every app on your Mac has a so-called window server. When an app receives more events than it can process, the window server automatically shows you the spinning ball. It usually takes about 4 seconds for the app to decide that it’s non-responsive.
Why does the Mac spinning wheel of death appear?
Well, the reasons are countless. First, it can be a stand-alone issue with a certain app. Second, it could be faulty hardware or insufficient RAM. We’ll go over each possible issue and see how it can be fixed, depending on the cause. Sometimes, the only way out it getting a new Mac, but most of the cases can be fixed with the right software or system commands.
How to stop the spinning ball on Mac?
In case you just need unlock one frozen application, that’s a job for Force Quit.
To fix an application stuck with a spinning cursor right now:
- Click the Apple icon in the top left corner.
- Choose Force Quit (or press cmd+alt+esc).
- Select the app that won’t respond.
- Click Force Quit.
Simply shutting down the process is a brutal way of problem solving and it doesn’t address the issue that caused the freezing. It could have been an accidental glitch in the program, but if it keeps freezing or spreads further to other software and services, you need to look deeper.
What if the application keeps freezing when you open it again?
Reset or reinstall the freezing application. Macs don’t have a proper uninstaller and moving applications to the Trash bin leaves plenty of app leftovers. Some of them could be the reason why the spinning wheel showed up, so if you leave them the issue will stay.
How to reset a Mac app to its default settings or uninstall it
There are two ways to reset apps: one would be to use application’s own preferences or settings and look for reset options there. But in case the app won’t let you do that (because it keeps freezing), you can turn to third-party solutions, like CleanMyMac X for instance. It’s a handy app for Mac maintenance and cleaning with plenty of useful tools, including reset and uninstallation.
- Download CleanMyMac X, an app for Mac maintenance.
- Open it and click on the Uninstaller.
- Select the app you need to reset from the list.
- Click on the small arrow next to the application icon
- Click Applications Reset.
If the beach ball keeps rolling when you use the app again, reinstall it completely by pressing Uninstall instead or Reset. Remember, simply moving the app to the Trash doesn’t do the trick, since its leftover files remain on your hard drive.
Important: if you have a licence for the paid app, makes sure to save the number somewhere.
What if your whole Mac becomes unresponsive?
Possible issue: Overworked processor
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One of the reasons for the wheel to show up could be that your Mac is getting old. You can figure out if that’s the case by checking the CPU usage. To check the CPU usage, turn to Activity monitor. Find it in the Applications/Utilities folder or run a Spotlight search. Or, if you have CleanMyMac X, use it’s Menu in the top bar.
The bottom table shows System load in percentage. If it’s way above 50% and remains there for long, especially without any specific reason like games or heavy rendering programs, this might be the signal your processor is the bottleneck.
Fix: If your processor is overworking regularly, only buying a new Mac will fix the problem entirely. Sorry.
Possible issue: Low disk space
You don’t even need to have a full startup disk to see the nasty ball. Just a heavily loaded hard drive, with lots of large files can already cause troubles with loading.
Fix: Hard drive cleanup. Thankfully, that’s an easy task. You can get CleanMyMac X and in free up tons of space in a few minutes. With CleanMyMac you don’t need to dig into folders and look for files you don’t need, the app will find and sort them, plus all the system junk your Mac has been accumulating for months.
Possible issue: Insufficient RAM
Another possible hardware issue is insufficient Random Access Memory. To figure out if you need more RAM, open the Activity Monitor again. It’s in the Applications/Utilities folder. In the Memory tab, you can see Memory pressure table with a graph. If the graph is red and your memory is constantly strained under all the running apps, you’ve found the problem.
Fix: You can upgrade RAM by buying and installing more of it. It’s usually enough to have 8 GB for most tasks and applications, apart from heavy video rendering and the likes. Here’s a detailed guide on how to upgrade RAM on Mac.
That’s about it concerning the spinning beach ball and how to deal with it. We hope this guide has been of help and you’ll stop the spinning wheel of death on your Mac once and for all.
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Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
Microsoft Mouse Keeps Turning Off Mac Mojave 2017
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as Connected in the Bluetooth section of System Preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2—and earlier models of Apple wireless devices—with your Mac.
Make sure that Bluetooth is turned on
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Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple () menu > System Preferences. Then select Bluetooth and make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
Bluetooth menu icon | Bluetooth status |
---|---|
Bluetooth turned on, but there are no devices connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
Bluetooth turned on and at least one wireless device is connected. | |
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again. |
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Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
Follow these steps if your mouse or keyboard sometimes stops responding temporarily.
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Click or press a key
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
Check for signal interference
- Wireless networks that operate on 2.4GHz may cause interference. Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from your Mac if you suspect interference.
- Keep wireless devices within 10 meters (approximately 30 feet) of your Mac.
- Avoid putting metal objects between your wireless device and your Mac.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, see Mac Basics: Multi-Touch gestures to make sure your Gestures are configured correctly. You can also try adjusting your scrolling speed preferences.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then select Mouse. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if the tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices can affect tracking.
Learn more about what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then select Language & Region.
- Click the Keyboard Preferences button.
- Click on the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click and choose from the languages that appear.
- Select the checkbox next to Show Input menu in menu bar.
- Click on the Keyboard tab, then select the checkbox next to Show keyboard and emoji viewers in menu bar.
- Choose Show Keyboard Viewer from the Input menu in the menu bar. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys:
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- In OS X 10.8 or later, choose Apple menu > System Preferences. Click on Accessibility, then choose Mouse & Trackpad from the list on the left side. Then deselect the Enable Mouse Keys checkbox.
- In OS X 10.7.5 or earlier, choose Apple menu > System Preferences. Click on Universal Access, then select the Mouse & Trackpad tab. Then select the Off button next to Mouse Keys.
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If issues with keys persist, try starting up your Mac in single-user mode to see whether a software issue is causing the problem.